Support

Get Kilos from the App Store or Google Play. One account works on both.

Logging workouts, your history, templates, charts, body measurements, imports, export and training with friends are free, with no cap. The AI coach is Kilos Pro: your first 5 questions to the coach are free (per account, not per day), then it needs a subscription, as do Plan with AI and the coach’s picks under Machine busy.

You subscribe in the app, through the App Store on iPhone or Google Play on Android. The price and the length of the period are shown before you pay, and so is a free trial if your account can get one. Kilos is not sold on this website.

On iPhone, open Settings in the app and tap Subscription, which opens Apple’s own manage sheet, or go to the subscriptions in your Apple account. On Android the same button opens the Google Play subscription page.

Cancelling keeps Pro until the end of the period you already paid for. Your training history stays in the app either way, and the free parts keep working.

Tap Restore purchases on the subscribe screen, on a phone signed in to the same Apple account or Google account you paid with. On a new phone, sign in to the same Kilos account as before. If it is still locked after that, mail support@kilosapp.com and say whether you paid on iPhone or Android; that is enough to find the purchase.

Yes. In Strong, export your data to CSV (on Android it is under Data management, then Export data); in Hevy, export your workouts as CSV. Then in Kilos open Settings, Import & export, choose Import from Strong or Import from Hevy, and pick the file. The app shows the steps for getting each file. Both the iPhone and the Android Strong export formats are read.

Logging a workout is entirely on the phone and needs no connection. The coach needs one, because it runs on our server. Anything you log offline syncs the next time you have signal.

Open their post or profile, tap the ⋯ menu and choose Report or Block. In a workout together, the same choices are on their row in the lobby. A blocked user can no longer find you, invite you or see your profile and workouts, and is not told.

Every report is reviewed within 24 hours, and content that breaks the community rules is removed. You can also mail support@kilosapp.com with the username and what happened.

In the app: Settings, Account, Delete account. From here: the delete page. Deleting the account removes your training data from our servers. It does not cancel a subscription bought from Apple or Google, so cancel that first.